WEST CHESTER WOLVES PRIVACY POLICY

Last Updated: November 2025

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The West Chester Wolves (“Wolves,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you access or use our website, services, online ticketing links, social media channels, or any other digital platform operated by us (collectively, the “Services”).

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By using our Services, you agree to the practices outlined in this policy.

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1. Information We Collect

A. Information You Provide to Us

We may collect personal information when you:

• Sign up for newsletters or email updates

• Contact us for customer support or inquiries

• Register for camps, clinics, events, or programs

• Purchase tickets or merchandise through linked partners

• Submit forms, applications, or surveys

This information may include:

• Name

• Email address

• Phone number

• Billing information (processed through secure third-party vendors)

• Player registration details (age group, team, etc.)

B. Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type and device information

• Cookies and usage data

• Pages visited and time spent

• General location data (non-precise)

C. Information From Third Parties

We may receive information from:

• Payment processors

• Event registration platforms

• Social media platforms

2. How We Use Your Information

We use your information to:

• Operate and improve our website and Services

• Respond to inquiries and provide customer support

• Send updates, marketing, and team communications

• Manage event registrations, camps, clinics, and ticketing

• Ensure site security and prevent fraud

• Comply with legal and organizational obligations

3. How We Share Information

We may share information with:

• Trusted service providers (ticketing partners, email platforms, payment processors)

• Event partners or leagues (USPHL, THF, UT1HL, PPHL) when required for administration

• Legal authorities when required by law

We do not sell or trade your personal information.

4. Data Security

We implement reasonable security and administrative protections. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

5. Your Choices

You may:

• Opt out of email marketing at any time

• Disable cookies through your browser settings

• Request access, updates, or deletion of your personal information

To make a request, contact: jkarr@asmhockeygroup.com

6. Childrens Privacy

We do not knowingly collect personal information from children under 13 without parental consent. Parents/guardians may contact us to remove any information collected inadvertently.

7. External Links

Our site may contain links to third-party platforms (e.g., Dash Auctions, ticketing services). We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this policy periodically. Updates will be posted on this page with a new “Last Updated” date.

9. Contact Us

For questions about this policy, email: jkarr@asmhockeygroup.com